Service Type: Extended Hardware and Software Support
Service Level: 24x7x4 (24 hours, 7 days per week, 4-hour response)
Onsite Support: Yes - Field Engineer dispatch within 4 hours
Hardware Replacement: Included with service
Software Support: Major and minor updates
TAC Access: 24/7
Compatible Equipment: UCS-SPR-C220M5-C2 (C220 M5 SX with 2x Intel Xeon Gold 6130, 2x32GB DDR4, 12Gb/s SAS RAID, 32GB SD)
