Cisco SmartNet Onsite 24x7x4 technical support service contract for the Cisco ISR 4431-AX/K9 router, providing round-the-clock onsite support with 4-hour hardware replacement and access to Cisco Technical Assistance Center.
Specification
Onsite 24x7x4 support
Hardware replacement within 4 hours
24/7 access to Cisco TAC
Major Cisco IOS Software updates
Full access to Cisco.com technical libraries
For ISR 4431-AX/K9 router