Cisco SmartNet Onsite 24x7x4 support contract providing four-hour onsite service and parts, 24 hours a day, 365 days a year, for the ASR 900 16-Port T1/E1 Interface Module (A900-IMA16D). Includes Cisco Technical Assistance Center (TAC) expert support and hardware replacement services.
Specification
Service Level: 24x7x4 (4-hour response onsite)
Coverage: 365 days/year including Cisco and locally observed holidays
Service Type: Onsite hardware maintenance with parts and labor
Compatible With: Cisco ASR 900 Series routers (A900-IMA16D)
Support: Cisco Technical Assistance Center (TAC)
