Cisco SmartNet Onsite 24x7x4 support contract for the Catalyst 6807-XL switch. Provides 24/7 fault reporting with 4-hour hardware replacement, plus access to Cisco TAC and software updates.
Specification
Service type: SmartNet Onsite 24x7x4
Support hours: 24 hours per day, 7 days per week
Hardware response: 4-hour replacement from fault diagnosis
Software support: Major and minor IOS releases
TAC access: 24/7 Technical Assistance Center access
Covers: Cisco Catalyst 6807-XL Sup2T bundle