Cisco SMARTnet Onsite 24x7x4 extended service agreement for UCS-SP-C240M5-S1, providing four-hour onsite hardware replacement with parts and labor, 24 hours a day, 365 days a year, plus 24/7 access to Cisco Technical Assistance Center.
Specification
Service Type: Extended Service Agreement - Onsite
Support Availability: 24 hours a day, 7 days a week
Hardware Replacement: 4 hours from fault diagnosis
Onsite Engineer Support: Yes
Software Support: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Cisco.com Access: Extended access
Compatible with: Cisco UCS C240 M5 servers (including UCS-SP-C240M5-S1)
