Specification
Service Type: Extended Service Agreement (On-site support)
Support: 24 hours/day, 7 days/week, 4-hour response time
Coverage: Hardware replacement and technical support via Cisco TAC
Device: Cisco UCS B22 M3 Blade Server (barebones configuration)
Features: Smart capabilities, CSPC collector, web portal access
Includes: Online self-help tools, software downloads, and advance hardware replacement
TAC Availability: 24/365 access to Cisco technical experts