Cisco SmartNet Onsite 24x7x4 support service for Cisco ASR1001X-2.5G-SEC routers, providing 24/7 technical assistance, onsite hardware maintenance with 4-hour response time, and advance replacement parts.
Specification
Service Type: SmartNet Onsite (OSP)
Response Time: 4-hour onsite response
Availability: 24 hours a day, 7 days a week, 365 days/year
Coverage: Hardware maintenance with advance replacement parts
Support: Cisco Technical Assistance Center (TAC) access
Compatible Device: ASR1001X-2.5G-SEC router
Software Support: Major and minor release updates included