Cisco SmartNet Total Care onsite support service for the A9K-MPA-8X10GE modular port adapter. Provides 24x7x4 technical assistance with 4-hour onsite response time, hardware replacement, and access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: SmartNet Total Care Onsite
Support Hours: 24 hours/day, 7 days/week
Response Time: 4 hours onsite
Applicable Hardware: Cisco ASR 9000 8-port 10GE Modular Port Adapter (A9K-MPA-8X10GE)
Includes: TAC access, hardware replacement, software updates, advance replacement service
Annual Service Contract
