Cisco SMARTnet Onsite 24x7x4 support service contract for HX240C-M5SX servers, providing four-hour onsite hardware maintenance, parts replacement, and 24/7 technical support access to Cisco TAC.
Specification
24x7x4 onsite support (four-hour response time)
Hardware replacement and parts delivery
24/7 phone technical support from Cisco TAC
Web knowledge base access
Software major and minor release updates
Applicable to HX240C-M5SX HyperFlex systems