ONSITE 8X5X4 CISCO CATALYST 3850 24 PORT UPOE LAN BASE
Specification
Service Type: SmartNet Onsite Hardware & Software (CON-OSE)
Support Model: 8x5x4 (onsite response within 4 hours)
Coverage: Hardware replacement and software updates
Fault Reporting: 24 hours a day, 7 days a week
Response Time: 4 working hours for hardware replacement
Onsite Engineer: Yes (within 2 hours)
TAC Access: 24x7 Cisco Technical Assistance Center
Software Support: Major and minor updates included
Applicability: Cisco Catalyst WS-C3850-24U-L switch