Cisco SmartNet Onsite 8x5x4 support contract for the WS-C3650-24PD-L Catalyst 3650 switch, providing on-site engineer support with 8-hour business days, 5-day weeks, and 4-hour response time.
Specification
Service Type: SmartNet Onsite Support
Support Hours: 8x5 (8 hours per day, 5 days per week)
Response Time: 4 hours
Equipment: Cisco Catalyst 3650-24PD-L Switch
Support Level: On-site engineer assistance
Coverage: Hardware and software support, software updates, technical assistance