ONSITE 8X5X4 CATALYST 2960 PLUS 48 10/100 POE + 2 1000BT +2 SFP LAN LITE
Specification
Service Type: SMARTnet Onsite Extended Service Agreement
Coverage: Catalyst 2960 Plus 48 10/100 PoE + 2 Gigabit + 2 SFP (WS-C2960+48PST-S)
Support Hours: 8x5x4 (8 hours/day, 5 days/week, 4-hour response)
Hardware Replacement: Onsite engineer deployment within 4 hours of fault diagnosis
Software Support: Major and maintenance releases of Cisco IOS
TAC Access: 24x7 technical support via Cisco Technical Assistance Center
Management: Extended access to Cisco.com tools and resources
