Cisco SMARTnet Onsite 8x5x4 service provides four business-hour response for remedial hardware maintenance between 9 a.m. and 5 p.m. Depot Time the same business day, together with parts, labor and materials, with onsite engineer dispatch for the Cisco Catalyst 3650-48FD-L switch.
Specification
Four-hour response time for onsite remedial hardware maintenance
9 a.m. to 5 p.m. Depot Time, Monday–Friday
Parts, labor, and materials included
Onsite engineer dispatch
Request must be received before 1 p.m. Depot Time for same-day service
Software updates and TAC access included
