Cisco SmartNet OnSite 8x5x4 support and service contract for the Catalyst WS-C3650-48TD-L switch. Provides 24x7 access to Cisco TAC, software support, and hardware replacement within 4 hours during business hours (8am-5pm, Monday-Friday).
Specification
Service Type: SmartNet OnSite Extended
Response Time: 4-hour hardware replacement
Availability: 8 hours per day, 5 days per week
Software: Major and minor IOS updates
Support: 24x7 TAC access
Hardware: Replacement hardware coverage
Applicable to: Cisco Catalyst 3650-48TD-L switch
