SNTC-8X5X4OS CISCO ASR 1000 ADVANCED ENTERPRISE SER
Specification
Extended service agreement for L-SLASR1-AES=
Fault reporting: 24 hours a day, 7 days a week
Hardware replacement: Within 4 hours from fault diagnosis
Onsite engineer: Included for hardware installation
Software support: Major and minor IOS releases
TAC access: 24x7 Cisco Technical Assistance Centre
Extended cisco.com access