Service Type: SmartNet Onsite 8x5x4
Coverage: Onsite hardware replacement within 4 hours (8 hour response, 5 days a week, 4-hour replacement)
Software Support: Major and minor releases of Cisco IOS
Technical Support: 24x7 access to Cisco TAC
Hardware Support: Replacement hardware installed onsite by engineer
Scope: For Cisco C887VA-W-A-K9 router
