SmartNet Onsite 8X5X4 support contract
Four business-hour response time for onsite hardware maintenance
Monday-Friday, 9am-5pm depot time (excluding Cisco holidays)
Includes parts, labor, and materials for hardware maintenance
Designed for C1-WS3850-24P/K9 Catalyst 3850 24-port PoE switch
TAC (Technical Assistance Center) access
Software updates and IOS support included