SNTC-8X5XNBDOS Cisco Catalyst 3650 48 Port Full PoE 4x1
Specification
Service Level: 8x5 (8 hours/day, 5 days/week)
Response Time: Next Business Day (NBD)
Hardware Replacement: Next business day delivery
Software Support: Major and minor OS updates
Technical Support: 24/7 access to Cisco TAC via Cisco.com
Contract Duration: 1 year