Cisco SmartNet Onsite 8x5xNBD support service for UCS C240 M5 SFF servers, providing next-business-day onsite hardware maintenance with parts replacement, software updates, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: SmartNet Onsite 8x5xNBD
Response Time: Next Business Day onsite with parts
Service Hours: 8 hours per day, 5 days per week (Monday-Friday, excluding Cisco-observed holidays)
Hardware Coverage: Yes - parts and labor included
Software Support: Major and minor releases of Cisco IOS/IOS-XE
TAC Access: 24x7 access to Cisco Technical Assistance Center
Compatible Equipment: Cisco UCS C240 M5 SFF Server (UCS-SPR-C240M5-S3)
