Cisco SmartNet Onsite support contract providing 8 hours a day, 5 days a week fault reporting with next business day hardware replacement for Cisco UCS C240 M5 servers. Includes access to Cisco TAC, software updates, and replacement hardware support.
Specification
Service Type: SmartNet Onsite
Support Hours: 8x5 (8 hours/day, 5 days/week)
Hardware Replacement: Next Business Day (NBD)
Compatibility: UCS-SPR-C240M5-C2 servers
Coverage: Software updates, TAC access, hardware replacement
Contract Type: Annual support agreement