Service Type: SmartNet Onsite
Support Hours: 8x5 (8 AM-5 PM, Monday-Friday)
Hardware Replacement: Next Business Day (NBD)
Software Support: Major and maintenance releases of Cisco IOS
Technical Support: 24x7 access to Cisco TAC
Applies to: ISR4321-AX/K9, ISR4321-AX/K9-RF, ISR4321-AX/K9-WS, ISR4321R-AX/K9