Cisco SmartNet onsite support service contract for WS-C4507R+E Catalyst 4500 switch, providing 8x5 business hours hardware replacement (next business day) and software support with 24/7 access to Cisco Technical Assistance Center.
Specification
Service Type: SmartNet Onsite
Support Hours: 8x5 (business hours)
Hardware Replacement: Next Business Day (NBD)
Software Support: Major and minor IOS updates
Technical Support: 24x7 access to Cisco TAC
Applicable Device: WS-C4507R+E Catalyst 4500E Series
Service Scope: Hardware replacement and software support