Cisco SMARTnet Onsite extended service contract providing technical support, hardware replacement, and onsite field engineering services for the UCS 5108 AC2 blade server chassis with next-business-day response times.
Specification
Service type: SMARTnet Onsite Extended Service
Support level: 8x5 Next Business Day (NBD)
Response time: Advance replacement parts delivery next business day (9am-5pm)
Includes: Software updates, technical support, advance hardware replacement, onsite parts installation
Applicable to: Cisco UCS 5108 AC2 Blade Server Chassis (B5108AC2)
Coverage: Hardware and software support
Access: 24/7 global access to Cisco TAC (Technical Assistance Center)
Online tools: Registered access to Cisco.com resources and configuration tools
