Cisco SmartNet support contract providing software updates, major and maintenance releases, 24x7 access to Cisco Technical Assistance Center (TAC), and next-business-day onsite engineer for hardware replacement for the ASA5508-K8 firewall appliance.
Specification
Service Type: Annual support contract
Support Level: 8x5xNBD (8 hours a day, 5 days a week)
Hardware Replacement: Next Business Day
Onsite Engineer: Included
Software Support: Major and minor updates
TAC Access: 24x7
Applicable Equipment: Cisco ASA5508-K8 firewall appliance