Cisco SMARTNET Onsite 8x5xNBD service contract for the Cisco AIR-CT5520-50-K9 wireless controller. This support contract provides hardware replacement with next business day response time, software updates, and 24/7 access to Cisco Technical Assistance Center (TAC).
Specification
Service type: Extended Hardware Warranty
Response time: Next Business Day (NBD)
Support hours: 8x5 (8 hours per day, 5 days per week)
Hardware coverage: Replacement with NBD delivery
Software support: Included with TAC access
Applicable to: Cisco AIR-CT5520-50-K9 wireless controller
Service portal: Cisco Smart Net Total Care