Cisco SmartNet Total Care onsite 8x5xNBD support service for the A9K-MPA-8X10GE ASR 9000 8-port 10 Gigabit Ethernet modular port adapter. Provides 24/7 access to Cisco Technical Assistance Center (TAC), advance hardware replacement with next business day delivery, and software updates.
Specification
Service Type: SmartNet Total Care
Coverage: A9K-MPA-8X10GE ASR 9000 8-port 10GE Modular Port Adapter
Support Level: Onsite 8x5xNBD (8 hours a day, 5 days a week, Next Business Day response)
Technical Support: 24/7 access to Cisco TAC
Hardware Replacement: Advance replacement with next business day delivery
Software: Major and minor OS updates included
Portal Access: Smart Net Total Care portal included
