Cisco Solution Support SWSS is a software support service upgrade for WAAS Enterprise License covering 1 WAE application. It provides 24/7 access to Cisco's technical experts, 365 days a year, with software maintenance, minor and major release updates.
Specification
Service Type: Cisco Software Support Service (SWSS)
Product Line: WAAS Enterprise License (WAAS-ENT-APL)
Coverage: 1 WAE Application
Support Availability: 24/7/365
Technical Support: Access to Cisco Technical Assistance Centre (TAC)
Software Updates: Major and minor releases included
Minimum Commitment: 12 months mandatory
