Cisco SmartNet SWSS (Software Support Service) providing software support upgrades for the NX-OS Advantage License on Modular Platforms. Includes 24/7 access to Cisco Technical Assistance Centre, major and minor software updates, and technical support.
Specification
Service Type: Software Support Service (SWSS)
Support Level: 24/7 access to TAC
Response Time: 1 hour
Coverage: 24 hours, 365 days per year
Includes: Major and minor software updates
No Hardware Replacement
No Onsite Engineer
Compatible with: NX-OS Advantage License for Modular Platforms (slots 8-16)