Cisco SmartNet Total Care onsite support service with 24x7x4 (four-hour response) for Cisco Video Communication Server (VCS) call licenses. Provides expert technical support and hardware maintenance coverage for the LIC-VCS-10 license.
Specification
Service Type: SmartNet Onsite 24x7x4
Response Time: 4 hours onsite, 24 hours/day, 7 days/week
Coverage: 365 days per year including Cisco and locally observed holidays
For: LIC-VCS-10 (Video Communication Server - 10 call licenses)
Service Duration: 1 year
