3YR SNTC 24X7X4 Catalyst 2960-X 24 GigE 4 x 1G SFP LAN
Specification
Service Type: SMARTnet Premium (SNTP)
Term: 3 years
Support: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Hardware Replacement: Within 4 hours from fault diagnosis
Software: Major and maintenance IOS releases
Technical Support: 24x7 access to Cisco TAC
Compatible Models: WS-C2960X-24TS-L and related variants