Specification
Service Type: SMARTnet Premium (24x7x4)
Term: 3 Years
Coverage: Hardware replacement (advance replacement parts, 4-hour response time)
Availability: 24 hours/day, 7 days/week, including Cisco-observed holidays
Software: Major and minor updates, access to Cisco TAC
Equipment: Cisco UCS B200 M4 Blade Server (w/o CPU, memory, drive bays, HDD, mezzanine)
Configuration: Upgrade (UPG)