Specification
Service Level: Parts-only, 24x7 coverage
Support Hours: 8x5 (business hours)
Response Time: NBD (next-business-day) hardware replacement
Contract Duration: 3 years
Compatible Hardware: Cisco C2921-CME-SRST/K9 (and variants: C2921-CMESRSTK9-RF, C2921-CMESRSTK9-WS)
Router Specifications: 2900 Series ISR, 3 Gigabit Ethernet ports, 2U form factor, 512 MB standard memory, 256 MB flash
Included Components: PVDM3-32 DSP module, FL-CME-SRST-25 CME license, UC license pack for 25 endpoints
