3YR SNTC 8X5XNBD CiscoCatalyst 3850 48 Port FullPoE IP
Specification
Support Contract Type: Cisco SMARTnet 8x5xNBD
Duration: 3 Years
Coverage Hours: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day
Access to Cisco Technical Assistance Center: 24x7
Software Support: Major and minor IOS updates
Response Time: Next business day for hardware issues
Onsite Engineer: Not included