Service Type: SMARTnet Premium Extended Service
Duration: 3 Years
Response Time: Next Business Day (NBD)
Support Hours: 8x5 (8 hours/day, 5 days/week)
Hardware Replacement: Yes
Software Support: Major and minor updates included
TAC Access: 24/7
Compatible With: Cisco Catalyst 3650-48FD series switches (WS-C3650-48FD-L and variants)
