Full specification
Smart Net Total Care service contract
Duration: 3 years
Support type: Parts-only hardware support
Response: 8x5xNBD (8 hours, 5 days, Next Business Day)
Covers: Cisco UCS C220 M5SX Rack Server
Configuration: Dual Intel Xeon Scalable processors, 2x5120 or similar, 2x16GB DDR4 memory (single rank), 12G MRAID controller, 32GB SD
Includes TAC technical support, hardware parts replacement, and online tools for device-level support.