Specification
Service Type: SMARTnet Onsite Premium
Duration: 3 Years
Hardware: Cisco Catalyst 2960-X 48 GigE PoE 370W, 2 x 10G SFP+, LAN Base
Support Hours: 24x7x4 (24 hours/day, 7 days/week, 4-hour on-site response)
Coverage: Software updates, TAC access, hardware replacement
Response Time: 4 hours on-site