3YRS ONSITE 24X7X4 CISCO CATALYST 3850 48 PORT POE IP SERVICES
Specification
Service Type: Extended Support Contract
Duration: 3 Years
Support Level: 24x7x4 Hour (24/7 fault reporting, 4-hour on-site response)
Coverage: Hardware replacement with on-site exchange
Software: Includes major and minor IOS releases
Technical Support: 24/7 access to Cisco TAC
Device Supported: Cisco Catalyst 3850 48 Port PoE IP Services (WS-C3850-48P-E)