3YRS ONSITE 24X7X4 CISCO CATALYST 3650 24 PORT DATA 4X1G UPLINK LAN BASE
Specification
Service Type: Cisco SMARTnet OnSite Extended Service Agreement
Coverage Period: 3 Years
Support Availability: 24 hours per day, 7 days per week, 4-hour response time
Service Level: On-site support with hardware replacement
Applicable Hardware: Cisco Catalyst 3650-24TS-L (24 x 10/100/1000 ports + 4 x 1G SFP uplinks)
Coverage: Hardware repair and replacement, TAC access, software updates