Service Type: Extended Service / Support Contract
Duration: 3 Years
Support Hours: 24 x 7 x 4 (24/7 with 4-hour on-site response)
Service Model: On-site with Hardware Exchange
Supported Equipment: Catalyst 2960 Plus 24 10/100 (8 PoE) + 2 T/SFP LAN Base
Support Level: Premium with on-site technician dispatch
