3YRS ONSITE 24X7X4 CATALYST 2960-X 24 GIGE 2 X 10G SFP+ LAN BASE
Specification
Service Duration: 3 Years
Support Availability: 24 hours/7 days/4-hour response
Service Type: Onsite hardware replacement and software support
Platforms Covered: Catalyst 2960-X 24 GigE 2x10G SFP+ LAN Base
Hardware Replacement: Within 4 hours of fault diagnosis
Software Support: Major and minor updates
TAC Access: 24x7 Technical Assistance Center