Service Duration: 3 years
Support Hours: 24 hours per day, 7 days per week, 4-hour response time
Support Type: Onsite (on-site engineer dispatch)
Hardware Replacement: Yes (next business day)
Software Updates: Yes (Cisco IOS major and maintenance releases)
TAC Access: 24x7 telephone and online support
Covers: C887VA-W-A-K9 (Cisco 887VA VDSL2/ADSL2+ over POTS with 802.11n)
Fault Identification: Included
