Contract Type: Cisco SMARTnet Onsite Premium
Duration: 3 Years
Support Hours: 24 Hours a day, 7 days a week
Hardware Replacement: 4 Hours from fault diagnosis
Onsite Engineer: Yes
TAC Access: 24x7
Software Updates: Major and minor releases
Compatible Device: ASA 5505 Security Plus with unlimited users, HA, 3DES/AES