Lenovo Premier Support with Onsite NBD extended service agreement for 3 years offering Next Business Day response time with parts and labor for desktops. Compatible with ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 3; M90t Gen 3; ThinkEdge SE30. This plan includes 24 x 7 x 365 advanced technical support available, dedicated phone number, single point of contact for case management, hardware and OEM software support, technical account managers, and next-business-day onsite labor.
Specification
Extended service agreement - 3 years
Response time: Next Business Day (NBD)
Service type: On-site parts and labor
Support availability: 24x7x365
Support level: Advanced-level technicians
Case management: End-to-end with Technical Account Managers
Covers: Hardware and OEM software support
Parts: Prioritized access
Upgrade: From 1-year onsite warranty (virtual delivery)
