Lenovo HALO 2-year Premier Support service upgrade for ThinkPad X1 Series laptops, providing on-site next business day response with parts and labor coverage. This upgrade extends from a 1-year on-site virtual support plan.
Specification
Service Duration: 2 years
Service Type: Premier Support (HALO)
Response Time: Next Business Day (NBD)
Service Location: On-site
Coverage: Parts and Labour
Upgrade From: 1-year on-site (virtual)
Deployment Model: Virtual/Remote initially, escalates to on-site
Compatible With: ThinkPad X1 Series laptops
